Privacy Policy

Effective Date: 12 January 2025

At EasyLead, your privacy and data security are our top priorities. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and other details provided during account setup or inquiries.

WhatsApp Syncing: When we connect your WhatsApp account to our automation system, your WhatsApp messages, including past conversations, may be synchronized.

Facebook Business Manager Access: When you grant us access to your Facebook Business Manager account, we may access and manage advertising data, campaign performance metrics, and other business-related information.

Other Information: Any additional details you provide to us for the setup and management of your EasyLead system, such as preferences, account credentials (shared securely), and system usage data.

2. How We Use Your Information

We use your information to:

Set up and manage your EasyLead advertising and automation systems.

Synchronize and automate WhatsApp messages to streamline communication with your leads.

Monitor and optimize Facebook ad campaigns to maximize their effectiveness.

Provide customer support and resolve technical issues.

Improve our services and ensure optimal performance of your system.

3. Data Access and Security

WhatsApp Syncing: While our system synchronizes your WhatsApp messages to enable automation, all data is securely stored and accessible only to authorized EasyLead personnel. We will never access or use your messages without your explicit consent.

Facebook Business Manager Access: Any access to your Facebook Business Manager account is strictly for managing your campaigns. We do not share, sell, or misuse this data.

Data Protection: All data provided to EasyLead is encrypted and stored securely. We implement advanced security measures to protect your information from unauthorized access, disclosure, or misuse.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

Service Providers: Trusted third-party tools and platforms necessary to deliver our services (e.g., automation tools, analytics platforms).

Legal Obligations: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests.

5. Your Responsibilities

By using our services, you agree to:

Provide accurate and up-to-date information.

Notify us immediately if you believe your account credentials have been compromised.

Ensure any permissions granted (e.g., Facebook Business Manager access) are compliant with your internal privacy policies or terms.

6. Your Privacy Choices

You have the right to:

Request access to the information we hold about you.

Correct, update, or delete your personal data.

Withdraw consent for data processing, where applicable (e.g., by disconnecting your WhatsApp or revoking Facebook access).

To exercise these rights, please contact us at

[email protected]

7. Retention of Data

We retain your data for as long as necessary to provide our services and comply with legal obligations. If you terminate your services with EasyLead, we will securely store your data if you decide to re-join us at a later stage.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email:

[email protected]

10. Acceptance of This Policy

By using EasyLead’s services, you agree to the terms outlined in this Privacy Policy.